The past decade has seen an unprecedented level of concern and action focused on improving the quality of American health care. Catalyzed in part by two Institute of Medicine (IOM) reports—To Err Is ...

Principle Valuation, a leader in healthcare financial strategy, is proud to announce its transformation to Harborside Health. This new brand reflects the company’s focus on its core strengths: guiding ...

Healthcare organizations have long used clinical data to help gauge patient safety, analyzing key information such as infection rates, mortality rates, and adverse event data. When organizations look ...

Performance improvement processes are an integral part of an ambulatory surgery center’s long-term financial, operational and clinical success. ASCs must maintain a sound and robust performance ...

The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

In HR and talent management, Performance Improvement Plans (PIPs) have long been the standard approach to addressing performance issues. Ostensibly designed to help employees improve, PIPs often serve ...

A Performance Improvement Plan (PIP) is a tool designed to give an employee with performance deficiencies the opportunity to succeed. It may be used to address issues with meeting specific job goals ...

NOTICE: The project that is the subject of this report was approved by the Governing Board of the National Research Council, whose members are drawn from the councils of the National Academy of ...

Supervisors and managers are expected to set clear standards of acceptable work performance and use timely verbal and, as necessary, written feedback as an initial way to correct unsatisfactory work ...