Add Yahoo as a preferred source to see more of our stories on Google. While Airbnb eventually allowed guests and hosts to cancel reservations penalty-free, that flexibility didn’t come immediately, or ...

Maria Wainer had to cancel her trip to the US after much of the Middle East limited flights last week. Airbnb still denied ...

An enraged traveler claims Airbnb is refusing to refund and rebook her after she attempted to cancel a vacation rental near the danger zone of the Los Angeles wildfires. Ana Mostarac detailed the saga ...

Add Yahoo as a preferred source to see more of our stories on Google. If you've ever booked an Airbnb, you know it's like opening a box of chocolates—you never quite know what you're going to get.

Airbnb guests will welcome these policy changes, for sure. Many hosts, on the other hand, undoubtably will think that Airbnb's policies are once again leaning too heavily against their interests.

When you buy through our links, Business Insider may earn an affiliate commission. Learn more While many employers are requiring workers to return to office, it's undeniable that the pandemic has ...

A host weighs a refund request after a guest claims the property’s “feel” was wrong.

Airbnb has introduced its Reserve Now, Pay Later payment option in Malaysia, allowing guests to place bookings without paying ...